Full/Part Time Retail Sales Associate (The UPS Store) Jobs in THE UPS STORE 7492 Oakland Gardens, NY

This position is for the retail location of The UPS Store – not the warehouse or corporate. The Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, point-of-sale devices and package management software. The Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience in a store setting, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn various aspects of the business. The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Compensation depends on skills, experience with plenty of room for growth and promotion, RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned SHIFTS: • Morning • Afternoon • Weekends QUALIFICATIONS; • High school diploma or GED required • Retail/customer service experience • Good communication and people skills • Strong teamwork skills • Able to cross-sell and up-sell products and services • Excellent packing skills • Strong computer skills, including Microsoft Office and POS devices • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 40+ pounds BENEFITS • Excellent Growth/Promotion Opportunities • Paid Training • Employee Discounts • Uniforms Provided • Free Parking