Delivery Driver Job Description Sample

Delivery drivers are responsible for ensuring timely transfer of goods from production companies to clients located on specified routes. Job duties and skills required vary depending on the type and scale of the business. Although there are no prescribed educational requirements, Delivery Drivers are expected to hold a driver’s license and a safe driving record. A Delivery Driver’s job may include loading and unloading things onto or off the vehicle, apart from maintaining communication with clients and managers. The job involves a high level of stress and can be physical demanding due to the long hours of work involved. 

(This is a sample Delivery Driver Job Description which you can use to connect with your new hires. A well written job description can help you attract the most experienced Delivery Drivers in your locality to your open position.)

Delivery Driver Job Brief 

We are currently looking for an experienced and hardworking Delivery Driver to join our team based in X locality. As a Delivery Driver working for our company, you will be expected to guarantee timely delivery of merchandise to clients and maintain the highest level of customer satisfaction. If you are keen on joining a fast growing company, we suggest you apply right away.

(You job brief should give a convincing summary of the tasks the person will perform on a day-to-day basis at your company. The job brief should also outline the perks and opportunities for career growth one can expect as your employee.) 

Delivery Driver responsibilities

• Help out in loading/unloading of goods
• Make sure the goods to be delivered are properly packed and arranged
• Make sure you follow speed limits specified
• Maintain and update all the essential paperwork
• Plan and pick the optimal route for delivery
• Maintain records of goods delivered
• Visit clients as per the order mentioned in the delivery document
• Maintain log books
• Check whether maintenance has been carried out on the vehicle
• Ensure timely delivery of goods as per stipulated schedule
• Carry out delivery based on orders from managers 

 (Add or remove responsibilities as per the hiring needs of your organization. To attract the right candidates for the job, make sure you give a clear outline of the work that has to be performed on a regular basis.) 

Educational requirements 

It is obligatory to hold a valid driver's license and maintain a clean driving record. Most employers prefer hiring delivery drivers with at least high school education. To drive heavy vehicles, you will need your CDL (commercial driver's license). 

Delivery Driver skills 

• Thorough knowledge of driving protocols
• Experience in driving a variety of delivery vehicles
• Ability to keep a keen eye on safety of vehicle and merchandise
• Knack for keeping cool and acting sensibly in high pressure situations
• Exceptional communication skills (to interact with both clients and supervisors)
• Ability to plan (useful for preparing and following driving schedules)
• Strong technical skills (for handling maintenance and troubleshooting)
• Strong hand-eye coordination
• Experience driving in tough weather conditions
• Thorough knowledge of traffic rules
• Ability to multitask
• Excellent customer service skills (to keep up the good name of the employer)
• Professional appearance
• Experience in delivering goods using heavy vehicles
• Knowledge of maps and GPS (useful for picking the best possible route)
• Physical agility (to handle strenuous tasks on a daily basis)
• Strong navigation experience (should be able to handle a variety of roads and routes)
• An eye for detail
• Analytical skills (required for calculating bills) 

(Outline the specific skills and expertise required for the position. Keep it short and sweet to attract better response) 

Salary 

On average, delivery drivers make $13.40 per hour (according to payscale.com).

The good

• It's a great career for introverts (You spend most of your time alone in the vehicle)
• Flexible hours (suitable for those looking for part-time jobs)
• Makes you physically fit (the level of physical work involved each day is approximately the equivalent of an hour spent at the gym)

The bad 

• Risk of vehicle accidents (there is always the possibility of getting into accidents due to the constant hurry to meet tight deadlines)
• Being a delivery driver can be lonely and isolating experience (especially when you work in late nights)
• Physically demanding (You may be expected to help out with loading and unloading of cargo)
• Risk of burglary (due to the involvement of expensive goods and the need to work in night shifts)
• Poor work-life balance (most delivery drivers work late nights and end up sleeping in the day) 

Career outlook 

This is a good career choice for those who have superb driving skills and a passion for travelling. After gaining some years of experience, one can move on to trainer position or even a supervisory role. With companies continuing to churn out a variety of goods, the demand for experienced delivery drivers is likely to go up over the coming years. A BLS (Bureau of Labor Statistics) study reveals that over half a million new openings are on the way.