Front Desk Coordinator Jobs in MOLECURE DIAGNOSTICS, LLC Aurora, CO

As our Front Desk Coordinator, you will be the first point of contact with our clients. Therefore, being friendly, focused, and reliable are of the utmost importance, along

with providing exceptional customer service. 

 Office and Supply Management:

? Monitor and track in-house supplies and office inventory.

? Order office supplies when necessary and ensure stock levels are maintained.

? Review and manage office supplies regularly to ensure no shortages.

? Maintain and track shipping supplies, including boxes, shipping bags, and shipping labels.

? Order and restock shipping supplies from FedEx to ensure timely dispatch.

Client and Patient Coordination:

? Onboard new clients, ensuring a seamless process.

? Handle and manage patient samples and ensure proper documentation.

? Scan patient documents and maintain them in the system for easy retrieval.

? Coordinate with the Lab Technician regarding test results and ensure they are delivered in a

timely manner.

? Update and maintain trackers for samples, tests, and client interactions

• Communication and Correspondence:

? Regularly check and respond to emails, keeping clients and internal teams updated.

? Email clients regarding missing patient information or follow-ups on test results.

? Send testing supplies to clients and ensure they receive the correct materials.

Administrative Support:

? Provide day-to-day email updates on samples received.

? Ensure that all records are up-to-date and accurate within internal systems.