The Human Resources Manager’s primary role is leading the day-to-day operation of the hotel’s HR functions, including recruiting, teammate onboarding, coaching & counseling, staff retention, and benefits & leave administration. This position will also oversee general accounting functions and payroll.
Tasks & Responsibilities:
- Establish, attract, and maintain a strong recruitment pipeline of highly candidates; proposing creative ideas on attracting talent.
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
- Assists with conducting background checks and employee eligibility verifications.
- Networks with the community, visits local schools, meets with recruitment agencies, and attends local job fairs, developing and maintaining a network of contacts to help identify and source qualified candidates.
- Ensures completion of new hire paperwork; overseeing I-9 government compliance and other federal and state compliance tasks.
- Conducts and leads new hire orientations.
- Develop a culture forward atmosphere for the enjoyment of our team members by leading, assisting, and helping facilitate employee recognition programs/events.
- Analyzes market trends, specifically in compensation and benefits, and turnover statistics to create an action plan for attracting and retaining top talent.
- Participates and issues guidance on development plans, employee disciplinary issues, terminations, and investigations in conjunction with the hotel’s Department Head and the Corporate Human Resources team.
- Champion continued development, motivation, training, and education of team members to achieve their personal goals and growth.
- Maintains a vast knowledge regarding our benefit offerings to accurately explain and/or answer employee questions.
- Monitor and maintain Leave of Absence status of employees; working in conjunction with the Corporate Human Resources team.
- Actively promotes company open door policy
- Reports and monitors Worker’s Compensation and unemployment claims, as necessary.
- Assists in maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Performs other duties as assigned.
- Assist in creating and implementing best practices and procedures for the property regarding accounting.
- Verify and approve all vouchers and petty cash receipts for payment.
- Process payroll for employees; monitoring wages, tips, hours, and overtime.
- Monthly audit of General Cashier safe.
- Monitor and maintain all contracts and other legal financial records.
Education and Experience:
- Bachelor's degree in Human Resources, Accounting, Business Administration, or related field required.
- Minimum of 3 years in Human Resources, Accounting, Hospitality, or Food & Beverage preferred.
- Previous experience and knowledge of StayNTouch Software, Digital Dining, and M3 Hospitality Accounting a plus.
Required Skills/Abilities:
- Excellent communication skills, both written and verbal
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to multitask by prioritizing tasks and delegating them when appropriate.
- Ability to remain flexible to constant change.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of federal, state and local employment-related laws and regulations, such as FMLA, ADA, EEO, OSHA, Workers' Compensation, etc.
- Proficient in Microsoft Office Suite, G-Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s property management, accounting, point-of-sale, HRIS, and talent management systems.
- Must be willing to workdays, nights, overnights, weekends, and holidays, and dates that meet the demands of a hotel environment
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