Tracking Specialist Jobs in East West Hauling Inc Harrison, NJ

We are seeking a Tracking Specialist to add to our growing team. You will be responsible for managing the day-to-day needs of a core group of accounts assigned to you. The ability to problem-solve and multi-task effectively and efficiently in a fast-paced environment is a must for this position. 

Full-time onsite job with a work permit (Mandatory) 

Roles and responsibilities

• Establish a solid understanding of your account base’s unique business needs and requirements

 • Move shipments through our transportation management system 

• Communicate timely with carriers and relay information to the account manager 

• Communicate with company drivers and terminal staff.

• Focus on key details on the exact specifications of shipments 

• Tracking and tracing of daily shipments with spreadsheet and report creation as needed

 • Utilize carrier websites to obtain manifests and PRO numbers for data entry and shipment tracking

 • Receive and respond to questions and issues from internal staff and/or carriers regarding your customer's shipments, a timely and with a sense of urgency

 • Work proactively and uphold FLI’s commitment to unparalleled customer service and satisfaction

 • Additional duties as needed What you’ll need to do it:

 • A positive attitude with excellent verbal and written communication skills

 • Proficiency with Microsoft Office Suite, mainly Outlook and Excel, must be able to type 55-60 wpm

 • Must work effectively and efficiently in a fast-paced team environment

 • Must be detail-oriented

This is not an exhaustive list of duties, responsibilities and skills required for this position. This posting is intended to describe the general nature of the work involved in this job position

Job Type- In-person Mon through Fri, Timings- 7:00 am to 3:00 pm