Customer Support Executive (Remnote)- BR Jobs in New York, NY at Top Level Consultancy

Job Summary

We are looking for a professional and customer-focused Customer Support Executive to handle client queries, resolve complaints, and provide timely solutions across multiple communication channels. The ideal candidate will ensure customer satisfaction and maintain high service standards.

Key Roles

• Customer Advocate: Act as the first point of contact for customers

• Problem Solver: Resolve issues quickly and efficiently

• Communicator: Maintain clear, polite, and professional communication

• Feedback Collector: Capture customer insights and report common issues

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Job Overview

We are currently seeking a talented and experienced Developer to join our dynamic IT Software team in New York, NY. This is a fantastic opportunity to work with some of the best minds in the industry, while earning a competitive salary of $100,000 - $110,000 yearly. Our team is dedicated to delivering innovative solutions and services in an increasingly connected world. If you are a developer with experience in Ab Initio, Informatica, ASP .Net, C SHARP, Web Services, and Android, we'd love to hear from you. This is a W2-Permanent, Full Time position.

Job Roles & Responsibilities

As a Developer, you will be responsible for designing, developing, and implementing software solutions to address complex business issues. You will also be responsible for providing technical leadership and support to software development teams. This includes but is not limited to designing and developing new features, fixing bugs, conducting code reviews, and collaborating with other team members to ensure project success.

Salary

The annual salary for this position is between $100,000 - $110,000, commensurate with experience and skills.

Qualifications

• A minimum of 1-2 years experience in IT Software Development.
• Experience with Ab Initio, Informatica, ASP .Net, C SHARP, Web Services, and Android.
• Must be a US Citizen, Green Card holder, or hold an H4 visa.
• Prior experience in IT Software / Services is preferred.

Skills

• Ab Initio: Ability to design, develop, and optimize data integration processes.
• Informatica: Proficient in managing and transforming data effectively.
• ASP .Net: Strong understanding of the design and architecture of ASP.NET applications.
• C SHARP: Proven experience in coding, debugging, and troubleshooting in C#.
• Web Services: Experience in creating and consuming web services.
• Android: Ability to design and build advanced applications for the Android platform.

Salary

The annual salary for this position is between $100,000 - $110,000, commensurate with experience and skills.