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Sales Associate Job Description
Hours: Full-time.
About TSB Supply Box.
TSB Supply Box is a dynamic retail company focused on delivering quality products and exceptional customer experiences. We believe in creating a welcoming, supportive environment where our team members can thrive. Our commitment to innovation, inclusivity, and integrity drives us to exceed customer expectations. Join our team, and you’ll be part of a company that values growth, customer service excellence, and team collaboration. If you’re looking to grow your career in retail, TSB Supply Box offers the perfect place to learn, contribute, and succeed.
Job Responsibilities
As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:
- Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
- Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
- Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
- Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
- Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
- Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
- Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
- Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
- Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
Required Skills, Experience, and Qualifications
Must-have:
- Strong interpersonal and communication skills to interact effectively with customers and team members.
- Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.
- Basic math skills for handling cash and managing sales transactions accurately.
- Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
- A high school diploma or equivalent.
Nice-to-have:
- Previous experience in retail, sales, or customer service.
- Familiarity with POS systems and other retail technology.
- An interest in [specific products or industry] to better connect with our customers.
Compensation
Best in industry.
- Cash Management
- Critical Thinking
- Customer Service
- Stock Control
- Stocking
- Sales
- Financial Services
- Accounts Receivable
- Front Desk
- Cooking
- Telemarketing
Additional Information
Job Type: | Non IT Job |
---|---|
Work Authorization: | Valid Work Visa , US Citizen, Green Card, H4 |
Employment: | Corp-Corp |
Functional Area: | Retail |
No. of Job Openings: | 3 |
Gender: | Any |
Qualification: | High School |
Industry: | Office Supplies / Office Maintenance |
Language: | English,Hindi,Gujarati |
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