Sunxxxxxx - IT Support/ Technical Support/ System Admin Job Profile in Johns Creek, GA

3+ years of experience in installation, support, configuration, performance tuning, troubleshooting and maintenance of Windows/Linux Servers. Experience in diagnosing and resolving complex IT related support requests (hardware, software and applications). Experience in installing, configuring and maintaining hardware and software systems, including workstations and printers. Good experience in creating, managing, and maintaining user accounts with Microsoft Active Directory. Strong experience with Microsoft Windows-based Products, Microsoft Office and Office365. Expertise in planning, designing, implementation of small, medium organizations including LAN, VLAN, WLAN and WAN on wired and wireless networks. Experience working with Adobe Acrobat, MacOS, iOS and Android OS. Skilled in using methods and practices for troubleshooting, recovering adjusting, modifying, and improving IT networks. Well experienced in troubleshooting infrastructure and application issues and providing timely solutions. Strong customer-facing communication skills, both verbal and written, interpersonal skills and the ability to collaborate with other teams.