Dinxxxxxx - I Am Very Experienced In Call Center To Give Clear Clarity On Products And Sales Job Profile in Houston, TX

I manage customer inquiries, complaints, and service requests daily across phone and digital channels, documenting all interactions in our CRM. My role demands strong problem-solving skills, empathy, and patience to efficiently troubleshoot issues while maintaining professionalism. I provide expert information on our products and policies, adapting quickly to new updates and multitasking under pressure. Key to my success is active listening and attention to detail, ensuring every customer interaction ends positively and effectively.