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Customer Support Desktop SupportMckinney
  • Work History10 Years
  • Current PositionHelp Desk Support
  • Expected Salary $50000 - $60000 Per Year
  • Contact NameSwaxxxxxx
  • IndustryBPO / KPO / Call Centre
  • Job LocationMckinney , TX
ZIP code:75071, Mckinney, TX75071McKinney, TX 75071, USA United States

My Roles and Responsibilities

Detail-oriented IT Support professional with over 5 years of experience in providing comprehensive desktop, LAN, and end-user technical support. Skilled in troubleshooting hardware, software, and network connectivity issues within fast-paced environments. Proven ability to manage incident ticketing systems, adhere to SLAs, and collaborate with cross-functional teams to resolve technical problems efficiently. A proactive learner committed to maintaining high levels of customer satisfaction and system uptime.

My Skill Set
  • Customer Service
  • Network Support
  • Service Desk Management
  • IT User Support Specialist
  • Teamwork
  • Technical Knowledge
  • Communication
  • Hardware
  • Installation
  • Ticketing

My Qualifications and Preferences

Job Type: IT Job
Work Authorization: Valid Work Visa , EAD / TN
Employment: Full Time, Hybrid, Corp-Corp, W2-Permanent, W2-Contract, 1099-Contract, Contract to Hire, Cash, Work from home
Job Location: Mckinney, TX
Qualification: Graduate
Industry: BPO / KPO / Call Centre
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