Divxxxxxx - Business Analyst Job Profile in Mount Laurel, NJ

Divanshu Bakshi is an analytical Business Analyst with over three years of hands-on experience in business analysis, IT support, product support, and data-driven decision making across technology, finance, education, and nonprofit sectors. He combines strong technical capabilities—SQL, R, Python, Power BI, Tableau, Snowflake, Alteryx, Azure/Azure DevOps—and practical business skills in requirements elicitation, process mapping, financial impact analysis, and stakeholder management to translate complex problems into scalable solutions that improve operational efficiency and enhance user experience.

Throughout his professional career, Divanshu has delivered measurable outcomes by building dashboards and reporting frameworks that surface critical KPIs, streamline workflows, and inform strategic decisions. At Infosys, he led enterprise account and process improvement initiatives across retail and convenience store operations, designed Power BI solutions to monitor sales and vendor performance, and managed RFPs and vendor negotiations that yielded cost savings and operational improvements. In university and internship roles, he developed IT service dashboards, coordinated sprint planning, and implemented ticketing and asset-management practices that significantly increased resolution efficiency and reduced downtime.

Divanshu’s project experience spans store operations optimization, vendor and contract management, cloud cost and resource utilization analysis, and customer service and sales-improvement initiatives. He has built forecasting models and loss-prevention dashboards, recommended contract frameworks to reduce legal review cycles, and proposed cloud scaling policies that can reduce monthly costs. He has also led applied research in sales analytics, demonstrating how integrated POS, CRM, and analytics can drive conversion and repeat purchase behavior.

In volunteer and collaborative environments, Divanshu contributes to open-source and community-focused projects, supports social media analytics and product testing, and leads onboarding and training for new contributors. He brings strong facilitation skills for stakeholder workshops, a disciplined Agile practice for backlog management and UAT, and a commitment to mentoring peers.

Divanshu holds a Master of Science in Information Systems and a Bachelor of Technology in Computer Science. His certifications and ongoing learning—spanning analytics, finance, and IT platforms—complement his practical experience and position him to bridge business needs and technology delivery effectively. He seeks roles where data-driven insights and clear product strategy align to create measurable business value.