You are a strategic, hands-on systems expert with strong business acumen and deep Salesforce experience, including expertise in CPQ. You thrive in cross-functional environments, translate complex business requirements into scalable technical solutions, and play a critical role in how we operationalize and measure our GTM strategy. You’re analytical, detail-oriented, and passionate about enabling sales through intelligent systems design.
Responsibilities:
- Act as the primary administrator of Salesforce, owning system configuration, data architecture, and process automation across Sales Cloud and related tools.
- Serve as the internal subject matter expert for Salesforce CPQ, managing product catalog, pricing logic, quoting workflows, and renewals.
- Partner with RevOps, Sales, Marketing, and Finance teams to improve and automate GTM processes including lead routing, opportunity management, territory assignments, and sales forecasting.
- Design and implement scalable workflows, flows, and custom configurations to support evolving business needs.
- Develop and maintain high-impact reports and dashboards to enable data-driven decision-making across the sales funnel and customer lifecycle.
- Support integration and data flow between Salesforce and other key systems (e.g., ERP, billing, CLM, marketing automation).
- Ensure system governance, security, data integrity, and compliance with change management practices.
- Identify and lead high-impact platform enhancements in support of go-to-market and revenue initiatives.
Basic Qualifications:
- 7–10 years of experience administering Salesforce in a B2B environment, with at least 3+ years of hands-on experience with Salesforce CPQ.
- Salesforce Administrator Certification (ADM 201) required; Salesforce CPQ Specialist Certification preferred.
- Proven experience supporting revenue operations and GTM strategy through scalable Salesforce configuration and automation.
- Deep understanding of Salesforce declarative tools (Flows, validation rules, custom objects, approval processes, formula fields).
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- Exceptional communication skills and the ability to work cross-functionally with Sales, Finance, Product, Marketing, and IT stakeholders.
- Experience with third-party tools and integrations (e.g., NetSuite, Zone, HubSpot, DocuSign, Gong, Zendesk, Power BI) is a plus.
Preferred Skills / Experience:
- Salesforce CPQ Specialist or Advanced Administrator Certification.
- Experience working in high-growth B2B SaaS or recurring revenue environments.
- Working knowledge of Apex, SOQL, and Salesforce DevOps or change management best practices.
- Experience integrating Salesforce with ERP (e.g., NetSuite), billing platforms (e.g., Zone), and CLM systems (e.g., Ironclad, DocuSign).
- Strong understanding of sales process design, pipeline management, and forecasting best practices.