We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and HR Operations for Gartner’s HR Compliance, Employee Relations, & Legal and Compliance Teams. The HR Innovation & Operations Manager will interact with peers and senior leadership within and outside of HR, and will get a wide variety of experience and exposure across key strategic initiatives and recurring processes and programs spanning a variety of functional areas. This position requires a balance of analytical, detail-oriented work as well as strategic problem solving and program execution. It requires exceptional written communication and project management skills to drive consistent HR and related operations and processes across our global organization. This position is consultative and strategic as well as tactical and process-oriented.
Responsibilities:
Partner with a variety of stakeholders to proactively surface issues and identify solutions
Drive rigorous project management and organization across multiple projects
Manage and execute a variety of recurring processes and programs spanning multiple teams
Analyze/synthesize quantitative and qualitative data into compelling “executive level” presentations
Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
Liaise with and influence critical stakeholders
Collaborate with our business partners – within and outside of HR – to solve business issues
Qualifications:
5+ years’ experience, preferably in Consulting, Human Resources, Talent, and/or Human Capital
Project management skills with ability to track and lead concurrent project timelines, resource allocations, and critical milestones
Strong PowerPoint skills with ability to succinctly tell the story of the data and use visualization to convey the message
Strong Excel skills with ability to create common Excel formulas
Ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered and meeting deadlines in a dynamic work environment.
Quick and avid learner – able to quickly process and synthesize information; curious and willing to roll up your sleeves and dive into unknown
Communicator – concise and strong communication skills, both verbal and written. Ability to take highly accurate notes in interviews.
Collaborative – work well with anyone from analysts to senior leaders
Unstructured problem solver – able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
Innovative – no limits mindset, creative and innovative solutions; constantly thinking about ways to improve current processes
Detail-oriented and organized – rigorous project management and organization to drive to timelines and keep stakeholders aligned
Time management and prioritization – ability to prioritize and manage your time and projects
Superior discretion and ability to work with highly confidential and sensitive matters
Enjoys using data to find and solve complex solutions
Trusted teammate and colleague and willing to support across multiple teams and projects
Detailed and organized with a focus on action-oriented results
A lifelong learner and eager to pitch in and constantly develop new skills and learn new subject areas and topics
