Cook/Store Manager Jobs in Naperville, IL - $22 - $27 hourly

1. Food Preparation (Indian Cuisine) & Customer Satisfaction

Ensure the highest standards of food quality and customer experience at all times. Customer care and service are top priorities.

• Prepare daily recipes and execute all food items strictly per approved recipes to ensure consistency and minimal variability

• Maintain food quality standards; no changes to recipes or preparation without approval from the BW Tasting Panel

• Ensure accurate execution and delivery of all menu items

Performance Measures:

• Maintain a minimum 4-star rating on Yelp

• Positive customer feedback collected in-store

• Positive feedback from BW Tasting Panel evaluations

2. Team & Employee Satisfaction

Create a positive, motivated, and high-performing team environment.

• Support, train, and engage team members to ensure they are motivated and performing at their best

Performance Measures:

• Monthly employee surveys and feedback

• Year-end performance reviews

3. Food Cost Management

Manage food costs effectively while maintaining quality standards.

• Achieve and maintain food cost target of 25% of total sales

Performance Measure:

• Food cost as a percentage of total sales

4. Labor Cost Management

Ensure efficient staffing and scheduling.

• Create optimized staff schedules to control labor costs while maintaining service levels

Performance Measure:

• Labor cost as a percentage of total sales (target: 25%)

5. Inventory & Procurement Management

Develop and manage effective inventory and procurement systems.

• Create and maintain an inventory management system to maximize in-stock availability while minimizing out-of-stocks and last-minute vendor trips

• Establish procurement processes to optimize pricing, purchasing frequency, and vendor deliveries

Performance Measures:

• Number of out-of-stock items

• Number of unscheduled vendor trips

• Vendor delivery schedules and food cost consistency

6. Daily Operations & Compliance

Oversee daily restaurant operations to ensure smooth, compliant, and organized execution.

• Maintain cleanliness and organization standards

• Ensure compliance with all food safety and health codes

• Successfully pass all health inspections

• Standardize, document, and maintain accurate recipes

• Create, maintain, and update workflow and process documentation

• Maintain electronic copies of all recipes and operational process documents

Performance Measures:

• Daily and weekly cleanliness walkthroughs

• Health inspection results