We are on the lookout for a bold, values-driven Office Manager ready to restore and elevate performance, bring energy to the room, oversee both clinic locations, and set the gold standard for team excellence.
Key Responsibilities:
Lead and supervise staff across multiple clinic and med spa locations
Conduct daily huddles, weekly one-on-ones, and monthly team meetings
Oversee hiring, onboarding, and training of new team members
Foster a high-performing, values-driven team culture
Manage daily workflows, schedules, and client service delivery
Ensure compliance with all standard operating procedures (SOPs)
Handle timecard reviews, appointment confirmations, and service flow
Address operational issues and maintain smooth day-to-day operations
Monitor daily sales, review financial performance, and track KPIs
Approve payroll, audit invoices, and oversee expense reporting
Maintain vendor accounts and support monthly and quarterly reporting
Contribute to annual revenue growth goals of 25–50%
Assist with the setup and launch of new clinic locations
Implement new services and support training of new site managers
Coordinate cross-location initiatives and ensure consistency in operations
Collaborate with marketing on content planning and campaign support
Monitor and respond to online reviews
Track inventory levels across all locations and reorder as needed
Audit vendor accounts and ensure supply chain efficiency
Maintain accurate records of product usage and ordering patterns
Respond to internal communications within 24 hours
Use appropriate channels (Slack or text) for urgent issues
Maintain confidentiality, professionalism, and high ethical standards
Requirements:
Minimum 2 years of experience in office, clinic, or practice management
Multi-location management or healthcare/wellness industry experience preferred
Strong leadership and team-building skills
Excellent organizational, time management, and problem-solving abilities
Proficient in financial tracking, KPI reporting, and payroll systems
Comfortable managing cross-functional teams and adapting quickly
Technical Proficiency (Preferred but Not Required)
