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Hotel Restaurant ServerOrlando

Server Job Description

Calypso’s Pool Bar & Grille Server is primarily responsible for providing prompt, courteous and efficient food, and beverage service in a resort hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.

Responsibilities:

 

  • Greet each guest promptly after seating in a sincerely warm, friendly manner using the guest’s name.
  • Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.
  • Remain observant and check in with guests to ensure satisfaction with each food course and/or beverage.
  • Provide prompt, courteous, and efficient food and beverage service.
  • Make appropriate suggestions of food and beverages.
  • Communicate with the kitchen regarding menu questions, the length of wait and product availability.
  • Know layout of restaurant/hotel and location of all equipment and supplies.
  • Know all the restaurants’ station breakdowns and table numbers.
  • Set tables according to service standards.
  • Maintain cleanliness and condition of the work areas and equipment.
  • Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.
  • Key in (pre check) orders on the POS terminal promptly and accurately.
  • Present physical and accurate check to guest and process payment.
  • Perform any other reasonable duties as required by management.

Position Requirements:

  • Professional demeanor appropriate for a resort environment.
  • One (1) year of high-volume serving experience is preferred.
  • Basic computer knowledge (Micros or other POS Systems).
  • Must be of minimum legal age to serve alcohol according to state law.
  • Excellent eye for detail and the ability to multi-task in a fast-paced environment.
  • Effective at listening, understanding, and clarifying the concerns and issues raised by guests.
  • A food handling certification must be completed within the first 90 days of employment.
  • TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.

Education and Certifications:

  • High school diploma or GED.

Skills and Abilities:

  • Ability to communicate in the English language. Second language is a plus.
  • Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
  • Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements:

  • Ability to be able to work in a fast-paced environment.
  • The ability to be physically fit to lift, pull, and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.

Skills required for Server
Benefits offered
  • 401(k) plan
  • Dental Insurance
  • Health Insurance
  • Paid Time Off (PTO)
  • Performance bonus
  • Vision insurance

Additional Information

Job Type: Non IT Job
Work Authorization: Valid Work Visa
Employment: Full Time
Functional Area: Hotels / Restaurants
Company Address: 8101 World Center Dr, Orlando, FL 32821, United States
Job Location: Orlando, FL
Gender: Any
Qualification: Diploma
Industry: Hospitality / Airlines / Travel / Tourism
Company Type: Recruiter
Language: English
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