For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they're excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative on-site in Somerville, MA!
Responsibilities:
Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products
Qualifications:
Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt
