ServiceNow Administrator NM Jobs in New York, NY at Top Level Consultancy

Job Summary:

We are hiring a ServiceNow Administrator with 1–3 years of experience to support, configure, and maintain our ServiceNow platform. The ideal candidate should have experience managing users, groups, workflows, reports, and integrations to ensure smooth IT service management (ITSM) operations.

Key Responsibilities:

Manage day-to-day administration of the ServiceNow platform.

Create and manage users, groups, roles, and access controls.

Configure workflows, forms, fields, and notifications to support IT and business processes.

Develop and maintain reports and dashboards for ITSM metrics.

Perform routine maintenance including data imports, updates, and scheduled jobs.

Troubleshoot platform issues and provide end-user support.

Ensure data integrity, compliance, and platform security.

Collaborate with developers, consultants, and business stakeholders for enhancements.

Stay updated with ServiceNow releases and recommend improvements.

Job Overview

We are seeking a talented and professional ServiceNow Administrator for our IT Software department located in New York, NY. The successful candidate will be responsible for managing and maintaining the ServiceNow platform, ensuring its optimal performance and utilization. This is a fantastic opportunity to join an innovative team in a thriving industry, offering both W2-Permanent and W2-Contract opportunities.

Job Roles & Responsibilities

• Manage and maintain the ServiceNow platform to ensure maximum performance and utilization.
• Work closely with the IT software team to understand their needs and implement solutions.
• Conduct regular system audits and implement necessary changes.
• Stay up-to-date with the latest ServiceNow updates and best practices.

Salary

The salary for this position ranges between $75,000 and $85,000 yearly, dependent on experience and qualifications. This is a full-time position, with the opportunity to convert to a permanent or contract basis.

Qualifications

Applicants must have between 1-3 years of experience in IT Software and must be a US Citizen, Green Card holder, or hold an H4 Visa. Experience with Ab Initio is a plus.

Skills

• Experience with ServiceNow administration and customization.
• Strong understanding of IT Software systems and applications.
• Proficient in Ab Initio or similar data integration tools.
• Exceptional problem-solving abilities and attention to detail.

Salary

This role offers a competitive salary package of $75,000 - $85,000 per annum, commensurate with experience. This is a full-time position, offering both permanent and contract opportunities.