Sales & Customer Engagement: Actively engage with diverse range of customer, identifying their needs, providing personalized eyewear recommendations, and delivering excellent customer service to meet personal sales and productivity goals
Operational Excellence: Complete daily operational tasks efficiently, including maintaining the sales floor, processing stock, replenishing merchandise, and ensuring store cleanliness and organization. This includes, mopping, dusting, and sweeping the store. Follow all company policies and procedures to ensure operational efficiency, compliance and adherence to safety standards.
Store Management Support: Support Store Management and team initiatives, demonstrating flexibility and adaptability to meet the dynamic needs of the business. Contribute to a positive and collaborative work environment where growth and success are prioritized.
Brand Representation: Maintain a professional, fashion-forward image that aligns with Gentle Monster’s brand standards. Ensure the store’s visual presentation reflects the brand’s image and visual merchandising expectations.
Loss Prevention & Inventory Management: Minimize loss by strictly following loss prevention procedures, ensuring accurate stockroom processing, inventory management, and replenishment processes are in place.
Continuous Improvement: Stay informed about product knowledge, providing valuable feedback to store management and maintaining high standards for store maintenance, cleanliness and safety.
Skills & Experience:
Minimum of 1 – 2 years of retail experience
Ability to adapt and multi-task in a fast-changing, retail environment
Strong communication skills, both written and verbal
Requirements:
Highschool graduate or equivalent
Deliver a personalized customer experience
Ability to work effectively and cooperatively with coworkers
Ability to lift of move up to 25 pounds
This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift
Requires bending and kneeling to process and place merchandise as well as reach to obtain or stock merchandise from the stockroom
