As a Sales Solutions Generalist you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Basic Qualifications:
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
