To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
Responsibilities:
Meet and exceed store and personal sales goals and standards of performance
Assist in recruiting and hiring of high caliber employees with in-store needs
Assist in training and developing a successful sales team
Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
Ensure that all company initiatives are properly implemented and to the standard of the company direction
Recognize talented staff and develop them for growth within the company
Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
Effectively communicate all store needs to Store Manager and Manager In Training
Resolve customer issues effectively
Provide a fun, full service experience to all customers
Complete bank deposits
Understand the Journeys culture and demonstrate it to the team
Requirements:
Prior retail management experience preferred
6–12 months retail sales experience
Excellent interpersonal and customer service skills
Desire to succeed in fast-paced retail environment
Willingness to learn
Completion of all training programs leading up to Co-Manager position or equivalent training
Ability to work 45 hours per week
Ability to work night and weekend shifts
Ability to climb, reach, bend, and lift up to 50 pounds
Stand for long periods of time
Must be at least 18 years of age*
Age requirements for full-time employment may vary based on state
