The Inside Sales Representative is part of the IDT Sales organization covering the Greater Boston region and can work remotely. They proactively promotes the sale of IDT’s full portfolio of products, including custom oligonucleotide solutions across key application areas such as qPCR/dPCR, CRISPR, Functional Genomics, Synthetic Biology, and Next Generation Sequencing. This role requires strategic and consistent delivery of customer support and satisfaction while managing internal stakeholders, prospecting, and driving customer consultations and partnerships within the assigned territory to achieve profit and revenue growth goals.
Responsibilities:
Drive revenue growth within the Greater Boston territory by managing inbound and outbound sales activities, focusing on customer acquisition and retention.
Collaborate closely with Territory Sales Managers (TSMs) to ensure alignment on regional sales strategies, account priorities, and pipeline development.
Maintain and expand customer relationships through proactive communication, product education, and tailored solutions that meet client needs.
Builds in-depth knowledge of CRM and funnel management tools and applies these skills consistently to forecast business, manage customer opportunities, build opportunity pipeline, and make business decisions
Demonstrate effective selling skills and product understanding to uncover customer needs to position an appropriate solution; Maintain and develop strategic partnerships with key customers and leverage internal resources, when necessary, to achieve the highest level of customer satisfaction.
Qualifications:
Bachelor’s degree with equivalent experience in a Life Science related discipline or related field required OR Master’s degree in a life science field
Previous experience in the Life Science market, preferably in a customer-oriented and/or sales environment preferred.
1+ years of Life Science sales experience preferred (remote or in-person)
