The Shuttle Driver/Tour guide is responsible for following safety protocol, schedules and pre-determined routes. The driver will also act as the tour guide throughout the trip. The vehicle used is open air and tows a trailer through narrow roadways. The shuttle holds 62 passengers, is electric and runs off batteries.
Duties and Responsibilities:
Exceptional attendance and punctuality
Accurately complete vehicle safety checks and escalate any issues
Compliance with all traffic laws, and federal and state transit regulations
Interact with customers and our central dispatch team and managers in a professional manner
Provide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delays
Promptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devices
Additional duties and responsibilities may apply
The drivers are responsible for plugging and and charging the vehicles at end of day
Skills Required and Physical Demands:
Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customers
Maintain electronic logs to track routes and incidents
Ability to safely operate and drive without a break for a minimum period of one hour and forty-five minutes
Ability to drive in fluctuating weather and terrain
Flexible scheduled to work outside of regular days and shifts
Comfortable working a split shift schedule
Ability to lift 45 pounds or more to assist with loading and unloading ADA passengers
Hard Requirements:
Clean driving record
Commercial driver’s license (A or B)
Passenger endorsement
Ability to pass a DOT physical, drug test, and background check
