The Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests.
Responsibilities:
Direct guests to their seats and present the menu
Present the guest with recommendations, including wine pairings
Work with the back server to ensure all of the guest's needs are met
Ring in all orders into Micros and process payments
Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
Maintain tables through pre-bussing, marking and clearing with correct procedure
Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
Attend to every need of the guest
Reset tables with plates, napkins, glasses and silverware prior to service/seating
Set up food stations to prepare for the next shift or for large parties
Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
Work diligently in order to achieve outstanding service quality
Adapt to a fast-paced work environment
Skills:
Solid knowledge of the menu and culture of the restaurant
Basic English reading and communication skills
Strong attention to detail
Understanding of Micros POS system-entering orders, processing payments
