Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.
Responsibilities:
Pick and pack items for dispatch to customers
Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
Manage inventory and re-shelving of canceled orders
Clean and organize sales floor and overall facility
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items
Handle, scan and move product in a safe and well-organized manner
Stand, push, pull, squat, bend, reach and walk during shifts
Use carts, pallet jacks, dollies and other equipment to move product
Handle products that may contain tobacco, nicotine, and/or alcohol
Work in freezer locations periodically throughout shifts
Capability to walk several flights of steps periodically throughout the day
Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
Ensure accuracy of all food and beverage packaged for delivery
Follow health, safety and sanitation guidelines for all products
Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
Prepare, package and stage/handoff orders
Qualifications:
High School Diploma or GED Equivalent
Experience working in a restaurant or retail environment (preferred, not required)
The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Stand and walk for the duration of an assigned shift
Lift up to 49 pounds
Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
