The Cashier is responsible for providing excellent customer service, including managing customer transactions at point of sale (POS), stock and replenishment as well maintaining the brand and overall appearance of the store.
Responsibilities:
Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
Achieve or exceed all established goals. These include: sales, hourly productivity average dollar sale (ADS), units per transaction (UPT) conversion (if applicable), charge accounts and contests, and any other brand specific KPI’s
Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs
Develop and maintain relationships with customers through a friendly attitude and excellent customer service
Actively participate in all contests, promotions, and sales incentive programs. Responsible for contributing to efforts in the stores achievements
Meet company standards for appearance, performance, knowledge and personal grooming
Maintain an awareness of all sales promotions. Effectively handle multiple customers and projects. Ability to print merchandise tags in a timely manner
Understand and communicate customer merchandise needs and communicate with Store Management when the stores merchandise assortment meets, and fails to meet, the needs in your area
Ensure consistent control of merchandise and maintain cash wrap daily as directed
Demonstrate professionalism when dealing with customers. Answer the telephone in a friendly and professional manner
Qualifications:
Must be at least 18 years of age
Previous retail experience a plus
Strong attention to detail
Able to work various shifts including weekends and holidays
Must present a neat appearance and personal grooming
Candidate will be required to stand for long periods of time throughout their shift.
